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FAQ

FABRIC CONSISTENCY:

4-way stretch, digital print on 95% cotton/5% lycra, 220-230gsm, 60"-65" wide. Selvages along the edges are common, please account for shrinkage. 

We inspect our fabric to the best of our abilities and we strive to give you the best quality of fabric.  Due to the nature of digital printing, any minor flaw less then an inch that will not impact the fabric appearance in its entirety will not be discounted/refunded.

IMPORTANT:
There’s no refund, no cancellation once order is placed and checked out. If you file a claim with Paypal without coming to me first to address any issue you may have, you will be removed from the group.
You have 7 days to inspect your fabric once package received to address any issue you may have.
RETURN POLICY: Due to the nature of custom digital printing, there is no refund nor return policy unless fabric is printed flawed by the printer. Please inspect your item once received, you have up to 7 working days to message me regarding flaws or shortage. Any minor flaws under 1” inch that will not distract the fabric appearance will not be discounted. There is NO discount for shrinkage.

Keep in mind, panels sizes are approximate, they won’t be exact. Variance on bases and sizes are normal, especially if panels are printed/rerun at different times. The printer will print as best as they can to the approx. bases/sizes but be aware they can be variance on the sizes on panels.

FABRIC ETA FOR

Pre-order: Please allow up to 10 weeks (may be longer during the Holidays) once preorder closed. Once arrived, it can take up to 2 weeks for shipment. 

Retail: Available and ready to ship. 

Note: E-checks takes a couple days to clear. If you are paying with e-check, there is no guarantee that your order will be fulfilled if they are sold to the next buyers paying via Paypal balance and/or Paypal credit cards. 

LAYAWAY: 

Available for minimum order of $100+ (before shipping/taxes), 50% down upon checkout and the rest will invoiced and paid in full in 4 weeks. Unpaid invoices will be cancel and a 50% non-refundable fee will incur. 

WHOLESALE/BULK DISCOUNT:

10% for minimum of 10 yards/design and/or 12panels/design. Discount will be given once shipping takes place. Preorders only.

INSURANCE:

All packages/purchases shipped PFRE-LFRB come with $50 insurance. First class packages do not come with insurance. We are not liable for any lost, stolen, or damaged packages.

We recommend to insure any purchases over $50. Please go to Shipping Insurance listing to purchase insurance.

SHIPPING: 

Domestic:

up to 1 yd: $5.50 First Class

Over 1-3 yd: $7.20 Priority PFRE

4-8 yd: $13.65 Priority MFRB

9-13 yd: $18.90 Priority LFRB

Anything over 13 yards are by weight, website will generate Estimated Shipping for bulk order, this is NOT the actual shipping rate.

International: Based on actual weight and will be invoice once the balance is due from the Post Office. 

Any excess in shipping will be refunded and any underage in shipping will be invoice before shipping. 

By Purchasing any item listed on the site, you have read and agreed to all terms above.